As a business owner you probably handle your IT one of two ways: When tech trouble strikes, you spend your own time tinkering with the problem until you either fix it or give up because you don’t know what you’re doing. This wastes time, which wastes resources, which wastes money, and so on and so forth until the situation gets so severe that you’re forced to shell out an arm and a leg just to get things back on track. Or, you’re profitable enough that you can afford your own IT department. That may sound like the optimal route to take, but in 2016, unless you’re a major corporation, paying an individual (or individuals) to solely focus on IT is no longer cost-effective. In fact, that game plan usually ends up being like throwing money into a black hole. What if your IT guy goes on vacation? Gets sick? Abruptly quits? These are hypotheticals you cannot ignore if you want your company to be successful. Simply put, your business is toast if your tech isn’t on point.
Managed I.T. Services
WHAT IS MANAGED I.T.?
We manage your server and your local computers. Keep your systems online 99% of the time with real people a phone call away to support your business.
We can guide you through a systems upgrade. Your internet running slow or router stopped completely? We can have you back online in no time.
Before buying new systems, we can run diagnostics on every device in your network to find the root of the cause and remove it.
Our Popular MIT Services
- 24/7 Remote Monitoring
- Hardware & Software audits
- Remote Control Ability
- Patching (OS and Approved Apps)
- Self-help center
- Managed Antivirus
- Windows, Mac & Mobile Software
- Windows, Mac & Mobile Support
- Business Essentials, Plus:
- Maintenance Reports
- Performance & Preventive Maintenance Reports
- Antivirus Management
- Web-based service portal
- Anti-Malware Pro Software
- One Monthly Onsite Visit
- Software installation
- Quarterly IT Strategy
- MIT Preferred, Plus:
- Up to 3 Monthly Onsite Visits
-trip charges waived for additional onsite visits
- Virus & Malware Removal
- Backup Management for one-server
- Dedicated CTO (Chief Technology Officer)
- Dedicated Technician as Main Technical Point of Contact
MIT Program Details
Monthly check-ups on all computers and servers01
Hardware (physical issues) to software installation and configuration for both laptops and desktops. Whether you want to upgrade your computer, fix your computer, or get a new one we can facilitate your every need along the way. We can provide remote, in-shop or on-site repair services.
Customizable backup times and frequencies02
We provide stellar virus and malware removal techniques that will save your computer from some of the most annoying attacks to computers out there. We also provide a managed anti-virus product that alerts us of any “bad” activity on your computer. We issue a clean command and reach out to you to make sure your computer is ok.
Discounted labor (15%)03
We can either find the right product for you to purchase yourself or purchase, configure and install it all for you. We are a full-service technology firm that has created a unique process all the way from listening to your needs, finding you a product to configuring and installing it.
Customizable to fit your needs04
Do you already have “computer guy”? We play nice with others. If you are looking for a second opinion or strategy development for your “computer guy” to implement for you with our support, we can help. We can coordinate a new internet or phone service provider to creating a full technology strategy for your company. We’re your go-to technology firm.
24/7 watch over your entire IT environment05
Do you have a presentation that needs a wow factor? Do you need a logo created, your social media branded with consistent colors and logos or even a website facelift? We provide a myriad of graphic design and print media accordingly to fit your needs.
Ensure security patches, service packs and anti-virus protocols are up to date08
We have a highly skilled team of dedicated individuals that strive to be the best in their field. Here is a list of some general skilled labor that you we offer for home or business environments. Office Suite Training, TV Mounting, Audio/Visual cleanup or installation, Computer Training, WordPress Training, Second Opinion of your Technology, General Hardware/Software Diagnostics, Documentation of your current setup and more.
Identify and analyze machine “events” for potential problems06
We provide website design, domain name purchases, website hosting, email hosting and company name branding via a web presence. Let us help you get your company started or currently operating company optimized on the web with consistency.
Remediate processes or services that fail07
We provide Office 365 services from configuration to installation for your company. It is crucial to have a good company brand via domain name (.com, .net, etc.). No matter what device you’re on your calendar, contacts and email all sync together to create a seamless experience.