Company Name *
Time Start (24hr) *
End Time *
Overbuild of Dust *
Cluttered Wires *
Exhaust or Intake Hole Clear *
Speed Test using Speedtest.net *
Please describe the download and upload speeds found. Judge if this is a good speed for their network and what their needs are.
Fill out any concerns found onsite followed by your suggestion. For example: Concern - the work space in the room was also noted as being constrained. Suggestion - It is recommended that the room be organized by removing items that don't need to be kept in that room allowing for more available space to work.
Physical or Remote Access *
Anti-Virus Up to Date and Registered *
Windows Updates Pending *
DO NOT RUN. Please describe the number of updates pending and current status of how updates are performed, IE - manual, download but wait to install, install automatically, ect.
Backup Working Properly *
Alert backup manager if backups are not working properly
Backup Storage Online *
Alert backup manager if storage is any status other than online
Remote Software Installed and Running *
Go ahead and install ScreenConnect, TeamViewer or Labtech depending on the needs. Labtech and ScreenConnect should be on every server regardless.
Ping 2 other Computers on the Network *
Ping two other computers that are on the network and document the ping rates
Fill out any concerns found onsite followed by your suggestion. For example: Concern - the current anti-virus is not registered or updated. Suggestion - the anti-virus needs to be registered and updated to prevent damaging malware and adware from entering the server. This is covered under MIT and will be taken care of immediately.
Choose at least (1) random computer to check. If you find fault in one, please check an additional to confirm it is not a wide spread issue.
Anti-Virus Up To Date and Registered *
All Runtime Updated *
All Adware and Toolbars Removed *
All Mapped Drives Present and Connecting *
if mapped drives are not mapping consistently, thank about creating a batch file to help with this. If you are unable to fix onsite, please bring to supervisors attention to resolve.
Email Sends and Recieves *
Additional Repair Notes *
Note any additional repair items that need your attention, or any additional items that you have repaired while onsite.
Be sure to use the email address attached to your ADT account to receive an email with your most recent invoices.